Applying AI knowledge management

Technology has long been at the heart of capturing and storing knowledge and making it accessible. AI solutions now allow delivery of knowledge to be highly targeted and personalised

An engineer who has worked on an oil rig for 20 years will be an expert in that specific rig. Their ‘been-there-done-that’ experience means they can quickly make good decisions on the best response to a wide range of scenarios. But it is also knowledge that will be lost when those individuals move on. Companies that fail to leverage the experience of senior engineers risk forever losing valuable insight and industry intelligence, putting their operations at a crucial competitive disadvantage. Knowledge management—using technology to capture and share knowledge—has long been touted as a potential solution to the problem. Recent advances mean AI is now an important asset to safeguard industry